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In Fabric, an organization represents the first and the highest level of organizing users and content (files, etc.). An organization can have multiple departments, but initially, it has a single department.  The organization owner or designated administrator(s) may add additional departments.


Organization types:

Enterprise - this type is meant for enterprise companies (organizations with a large number of employees), typically companies that have signed a master agreement with TouchCast. These companies have a dedicated account manager from TouchCast and this should be reflected in the organization entity profile. The account manager can take an existing inactive organization and activate it into an enterprise one and assign himself/herself as the account manager.


Education - this type is meant for schools and universities.


Other - this type is meant for everything else that doesn’t fit any of the types described above.



Organization billing types:


Individual

  • No departments
  • Personal URL only, e.g.,  @userID.touchcast.com
  • Each individual pays for own subscriptions (beyond free functions)
  • No member will have access to the organization admin area
  • Only regular user role (no owner or admins)


Business

  • Will have a single department - references to multiple departments not exposed
  • Is for up to 100 members
  • Will have Owner, Organization Administrator, and Department Administrator roles


Enterprise

  • Can have multiple departments
  • Is for greater than 100 members
  • Will have Owner, Organization Administrator, and Department Administrator roles

Department

General

A department is the second level of organizing members and content (files, channels, etc..) within  Fabric. A department will always belong to an organization.


Default departments

Organization owners and administrators can mark a department as default. Once a department is marked as default, all new members will automatically join that department.


Roles

Organization owner

This is the user who created the Organization. He/she is the person who has the most permissions for that organization and is the only user allowed to delete (disable) the Organization (super admin dashboard).


Organization admin

This is the role who has been granted permission to manage Organization settings.

Account manager

This is a role in the super-admin dashboard. It has all the permissions required to manage the organization he/she is the Account Manager for.


Department owner

This role created the department.  He/she can perform all department administrator functions.


Department admin

This role has been granted additional rights to change department settings/options and manage members.


Member

This role is a regular user who is a member of one or more departments inside an organization.

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