TouchCast Studio: "TouchCast not Active" Message when Mirroring

Owned by Jira Automation (Deactivated)
Last updated: Dec 04, 2017

When mirroring Studio to an external device, you will get a "TouchCast not Active" error when not in authoring mode. To enable mirroring, create or open a project and open the project to start mirroring the display. Note that TouchCast Studio will only mirror the video window and not the tabs and interface of the studio app itself. 


Update: This has been remedied in version 1.19.3. If you are still receiving this error message, please update your version of Studio in the App store and try again. Please contact support if it is still ocurring after updating.