TouchCast Fabric Portal: Account Management - Delete my Account/Purge Data

TouchCast product users (and organization administrators) use the Standard Account Interface to manage their account profile settings and launch (or download) TouchCast products they have been granted access to.  Users with Administrator privileges will also be provided the option to navigate to the Organization Administrator page.


The default screen users view is 'My Account - Account Actions' (account management) screen accessible from the top right of the Fabric Portal.



 Account Management settings are used to:

  • Update account profile information
  • Change the user’s password
  • Change security question
  • Account actions

Account management - Account actions

Account profile information applies to all TouchCast applications.

The 'Account actions' page is used to deactivate your account or request a purge of your data. 



Select the 'Account actions' tab to view the available options.


  1. Deactivate account.
    1. This will deactivate your account and you will no longer be able to login. Please note, this will not remove any data created under your account.  
    2. If you wish for all your data to be removed permanently, click the option to 'Request data purge or export'.
  2. Request data purge or export.
    1. This will notify TouchCast Administrator and your data will be removed permanently.