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History of Portal announcements:
UPDATE March 8, 4:15 PM EST / 9:15 PM GMT
Analytics data has been fully restored.
UPDATE March 8, 03:30am EST/ 08:30am GMT
Analytic data is continuing to be restored. All other issues are now resolved.
UPDATE 1:50pm EST/ 18:50 GMT
Below is a more detailed update on which services have not yet been restored.
1. Managing users in the client admin area for business and enterprise clients.
2. Analytics dashboard for a touchcast is showing inconsistent data. This will remain until we restore the data for analytics.
3. Searching for users inside Fabric Portal when sharing a file is not functioning
We continue to investigate whether other parts of our service are affected. Our team is working to fully restore the data for search and analytics, but we anticipate that this will take several hours.
UPDATE 1:10pm EDT/ 18:10pm GMT
Search and Analytics are still impacted. We are investigating and working to resolve the issue
UPDATE 16:30 GMT
The issue has been caused by an AWS outage that affected the Touchcast login process.
The login issue has now been resolved and we are clarifying if other services have been affected
March 7 2019 @16:00 GMT
TouchCast is experiencing a service outage that is preventing users from logging into their accounts. This affects users of Studio, Pitch and Fabric with Individual, Business, Enterprise and Education accounts We are investigating the issue and will update users once we learn more.
*Pitch for Windows 10 (UWP)*
Date: January 23, 2019
We will be releasing an update to TouchCast Pitch for Windows 10 devices. If you don't have auto updates enabled, please update your app from the Microsoft Store. This version has improved application performance especially for devices that sit near the low range of our [recommend minimum spec. |https://touchcastllc.atlassian.net/wiki/spaces/CS/pages/580452484/TouchCast+Pitch+Windows+System+Requirements]
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