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Depending on what The method of login that is set up for your organization , your Ciscape login screen will look differentlywill define how the Ciscape login page looks. Please explore the different options you may see below.

Login via email and one-time code

When the authentication to the Main main application is set through a one-time code, the login page will have a only one field; to enter a your registered email address.

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Enter the your email address and check your inbox for a 5-digit code. Paste or You can copy and paste the code or manually enter it - note that it’s . Please note, this code is only valid for 30 minutes.

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Video guide

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Login via account

If the authenticaiton for you your organization is set via system account, the login screen will have a white background and the following form:

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SSO

If your organization has SSO enabled, then use the “Continue with Microsoft“ button at the top of the page. Follow the on-screen instructions to complete the login.

Video guide

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Email and password

If your account has been set up with a login and password, you should have received an email with a temporary password to your inbox. For example:

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Use this password on your first login and change it to your own password.

Important: the password must contain

  • at least 8 characters

  • at last 1 upper case letter

  • at least 1 lower case letter

  • at least 1 number

  • at least 1 special character

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Then, set up the 2-factor authentication via an authenticator app.

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Video guide

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Disclaimer (optional)

Depending on the organization settings, after you log in and before you enter the experience, a disclaimer screen may be shown where you will need to give your consent by checking the box. ExampleFor example:

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After a successful login

After you have successfully logged in, you will see the Main main screen with the logo, optional video (optional) , and sample questions. Click on any of them or ask you your question in the question bar below.

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