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Depending on what The method of login that is set up for your organization , your Ciscape login screen will look differentlywill define how the Ciscape login page looks. Please explore the different options you may see below.
Login via email and one-time code
When the authentication to the Main main application is set through a one-time code, the login page will have only one field - ; to enter your registered email address.
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Enter your email address and check your inbox for a 5-digit code. Paste or You can copy and paste the code or manually enter it - note that it’s . Please note, this code is only valid for 30 minutes.
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Video guide
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If the authenticaiton for you your organization is set via system account, the login screen will have a white background and the following form:
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If your organization has SSO enabled, then use the “Continue with Microsoft“ button at the top of the page. Follow the on-screen instructions to complete the login.
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If your account has been set up with a login and password, you should have received an email with a temporary password to your inbox. ExampleFor example:
Use this password on your first login and change it to your own password.
Important: the password must contain
at least 8 characters
at last 1 upper case letter
at least 1 lower case letter
at least 1 number
at least 1 special character
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Then, set up the 2-factor authentication via an authenticator app.
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Video guide
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Disclaimer (optional)
Depending on the organization settings, after you log in and before you enter the experience, a disclaimer screen may be shown where you will need to give your consent by checking the box. ExampleFor example:
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After a successful login
After you have successfully logged in, you will see the Main main screen with the logo, optional video (optional) , and sample questions. Click on any of them or ask you your question in the question bar below.
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