Showtime Analytics Overview

Users

1. Registrants - Name, Email, Company, Job Title, Code, IP address, Country, Last Logged In, Type of registration, Event Group, Content Group.

2. Devices - a pie chart with percentages of device type: Desktop, Mobile, Tablet

3. Locations - a map with list of countries (defined by IP address)

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Welcome Video Analytics

Number of views and emails tracked for users who watched the welcome video.

Sessions

1. Live Session Attendees - Name, Email, Company Name, Job Title, Country, Session Name, Session Start Time, Joined On, Duration of session watched.

2. VOD Viewers - list of VOD sessions, Track, Total Views. Option to click into session name for details:

• locations of users who watched the session

• total views vs. unique viewers

• drop-off rate

• viewing history

3. Session Engagement - a chart with session engagement curve per each session

Emoji/Reactions - NEW

Stats on reactions used in the player during live presentations, segmented by the presentation/session name and tracks.

Also available in the CSV format.

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Resources

1. Resources Attendees - Name, Email, Company Name, Category (if the resources were put into categories), Content (Name of the resource), Number of clicks.

2. Resources Content Analytics - list of resources with their names, category assigned, total number of clicks, viewing history (for video files)

Attachments/Handouts

1. Event Agenda Handouts - click count on all handouts/attachments added to event agenda items (sessions)

2. Bio/Speakers Handouts - click count on all handouts/attachments added to the Bio/Speakers section

3. Sponsor Agenda Attachment - click count on all handouts/attachments added to the Sponsor microsite

4. Company Agenda Attachment - click count on all handouts/attachments added to the Company microsite

Chat/Networking

User Email, Number of messages sent in direct messages, number of DM conversations user engaged in.

Save Contacts - NEW

If the Save Contacts feature is enabled, the following parameters are tracked:

1. How many times the user was added to the “My Contacts“ list of other attendees (also available as a CSV report).

    

2. How many times each of the offered format of contact information was downloaded

Polls

1. List of sessions during which the polls were used, with the total number of polls launched per session.

2. List of polls launched during the event with total clicks. Option to read details for each poll:

• answers with percentages for each option

• voting history with list of users, option they clicked and time they clicked it

Q&A

List of questions submitted during sessions with:

• session name, track

• question submitted

• user email

• time it was submitted.

Meetings

1. List of users and meetings links they clicked during the event.

2. List of meetings - meeting name ID, meeting time, number of users invited and clicks. Option to read details per each meeting (pulled from Webex):

• name

• email

• company

• device

• IP address

• invited (yes, no)

• join time

• leave time

• duration (minutes)

Embed Analytics

List of sessions embedded externally via the embed link with the following data tracked (all data is anonymous as Touchcast can’t get user emails from external websites):

• Visit Count - number of visits to the embedded page

• Unique View Count - number of unique views of the embedded page

• Live Watch Count - number of views for the live session

• VOD Watch Count - number of VOD views with detailed info

Link Share Analytics

Tracks data on links shared from the player for specific sessions:

• Track Name

• Session Title

• Shared Link

• Total Views

Agenda Card Analytics

Number of clicks on session cards:

• Session Name

• Track Name

• Total Clicks

Bio Analytics

Number of clicks on the custom button implemented within speaker microsites (separate from Agenda cards, the section is optional).

Sponsor Analytics

1. Logo - number of clicks on the logo per each sponsor

2. Button - number of clicks on the custom button within sponsor microsite

3. Contacts - number of clicks on listed contacts within sponsor microsite

Company Analytics

1. Logo - number of clicks on the logo per each company

2. Button - number of clicks on the custom button within company microsite

3. Contacts - number of clicks on listed contacts within company microsite

Master Table

Option to generate a master table with the list of users and their interactions on the platform. The table is generated as a CSV file and is delivered to the admin email address as soon as it’s ready.