Touchcast Ciscape FAQ

In this section we'll review the most frequently asked questions from users of Touchcast Ciscape.

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Ciscape Azure Marketplace FAQ 


  • What is Ciscape? Ciscape is a generative AI publishing platform that dynamically transforms your company's knowledge ecosystem into a multimodal, conversational experience. By converting static information into interactive guides, Ciscape unlocks knowledge silos, making expertise accessible, interactive, and engaging. 

  • How does Ciscape enhance my organization's efficiency and engagement? Ciscape empowers organizations by increasing the availability and accessibility of knowledge, transforming in-store experiences with AI sales assistants, automating customer support to reduce costs, and creating personalized, engaging digital environments for both customers and employees. 

  • Is Ciscape compatible with my existing infrastructure? Ciscape seamlessly integrates into your existing ecosystem, requiring minimal setup and providing a user-friendly experience. It's built on Microsoft Azure and is powered by Azure OpenAI, ensuring compatibility with enterprise-grade security and privacy standards. 

  • Can Ciscape's AI handle complex customer interactions and queries? Ciscape is designed to handle a wide range of interactions and queries by leveraging state-of-the-art AI models. It provides real-time, interactive guidance and supports conversational commerce, making it an invaluable tool for customer engagement and support. 

  • What makes Ciscape a secure solution? All data and content generated by Ciscape are stored on Azure cloud servers with encryption and security protocols. It ensures that your data is not accessible to other customers or used to improve AI models without your consent. 

  • How can I start using Ciscape for my business? Getting started with Ciscape is straightforward. Contact us at for a consultation, and we'll guide you through the onboarding process, ensuring a smooth integration with your current systems. 

  • What industries can benefit from Ciscape? Ciscape is versatile and can benefit a wide range of industries, including retail, financial services, professional services, automotive, healthcare, education, and more. Its ability to transform complex knowledge into interactive, user-friendly formats makes it suitable for any sector seeking to enhance engagement and accessibility of information. 

  • Does Ciscape support integration with other AI models or platforms? Ciscape is built on Azure OpenAI and primarily supports integrations within this ecosystem, ensuring a high level of security and efficiency.  

  • How is Ciscape priced? Pricing for Ciscape is tailored to meet the needs of your organization, considering factors such as scale, usage, and specific requirements. For a detailed pricing breakdown, please contact our sales team. 

  • Who do I contact for support or further questions about Ciscape? Our dedicated support team is available to assist you with any questions or issues. Contact us through our support website at , or email for direct assistance.