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Touchcast MentorSite FAQ

Touchcast MentorSite FAQ

What is MentorSite, and how does it work?

MentorSite is an AI-powered conversational video agent that transforms your website into an interactive experience. Simply enter your website URL, and MentorSite automatically creates an AI video experience that engages visitors in real-time conversations.

Does it ingest the whole website or just the URL I pasted?

Initially, only the page provided is ingested. However, as questions are asked, the mentor will use the entire website to find the answer.

Who can benefit from using MentorSite?

MentorSite is designed for a variety of users, including:

  • Digital Marketers & Web Teams who want to increase engagement and conversions.

  • Customer Experience Leaders looking to provide 24/7 personalized support in any language.

  • Small and Medium Businesses (SMBs) that want enterprise-level customer experiences without high costs.

  • Enterprise Digital Transformation Teams focused on AI-driven customer interactions.

  • Support & Service Teams aiming to reduce repetitive inquiries while maintaining a human touch.

How is MentorSite different from traditional chatbots?

Unlike static chatbots, MentorSite uses advanced agentic AI technology to find and deliver the most relevant information dynamically from your website. It also features AI video agents that interact naturally, providing a more engaging and personalized experience.

Can I customize my AI video agent to match my brand?

Yes! MentorSite allows extensive customization, including avatar appearance, backgrounds, brand colors, and FAQs, ensuring your AI specialist aligns with your brand’s identity and messaging.

How much does MentorSite cost?

MentorSite operates at just 5¢ per minute, making it 90% more cost-effective than other offers on the market.

Is MentorSite secure and scalable?

Absolutely! MentorSite is built exclusively for Microsoft Azure OpenAI, ensuring enterprise-grade security, scalability, and seamless real-time content integration.

What are the different ways MentorSite can be embedded into my website?

MentorSite offers multiple embedding options to fit your website’s needs:

  • Standalone experience – A full-page AI video assistant.

  • Embedded player – Integrated directly into a webpage.

  • Avatar-only mode – A floating AI assistant with customizable backgrounds and knowledge cards.

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