TouchCast Fabric Portal: Organizations & Departments for Enterprise Customers

In Fabric, an organization represents the first and the highest level of organizing users and content (files, etc.). An organization can have multiple departments, but initially, it has a single department.  The organization owner or designated administrator(s) may add additional departments.


Organization types:

Enterprise - this type is meant for enterprise companies (organizations with a large number of employees), typically companies that have signed a master agreement with TouchCast. These companies have a dedicated account manager from TouchCast and this should be reflected in the organization entity profile. The account manager can take an existing inactive organization and activate it into an enterprise one and assign himself/herself as the account manager.


Education - this type is meant for schools and universities.

Other - this type is meant for everything else that doesn’t fit any of the types described above.



Organization billing types:

Individual

  • No departments
  • Each individual pays for own subscriptions (beyond free functions)
  • No member will have access to the organization admin area
  • Only regular user role (no owner or admins)

Business

  • Will have a single department - references to multiple departments not exposed
  • Is for up to 100 members
  • Will have Organization Owner, Organization Administrator, and Department Owner and Administrator roles

Enterprise

  • Can have multiple departments
  • Is for greater than 100 members
  • Will have Organization Owner, Organization Administrator, and Department Owner and Administrator roles

Department

General

A department is the second level of organizing members and content (files, channels, etc..) within Fabric. A department will always belong to an organization.


Default departments

Organization owners and administrators can mark a department as default.